10-02-2018
04:56
- last edited on
10-03-2018
06:17
by
AlejandraFitbit
10-02-2018
04:56
- last edited on
10-03-2018
06:17
by
AlejandraFitbit
Just spent 200 on a Versa that I can't use. My phone finds it alright but then has given me a handful of failed results. I've reset, restarted, re-downloaded numerous times. Meanwhile, I can't exercise because I've spent hours on this crap. And here, I've replaced the old Fitbit I had because it fell apart. Time to try a better brand of activity tracker.
Moderator edit: subject for clarity
10-03-2018
06:18
- last edited on
10-17-2025
11:09
by
MarreFitbit
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
10-03-2018
06:18
- last edited on
10-17-2025
11:09
by
MarreFitbit
Hey @RunDoctor, a warm welcome to the Community.
Thanks for troubleshooting this by yourself. I recommend taking a look at the following links and follow the instructions provide in them:
I hope this helps, let me know the outcome. ![]()
Best Answer