Versa shows the incorrect time

[danmnmg]

The time on my Versa watch is wrong. This happened after the last update i put on the watch and the battery needed to be fully charged.

I have tried everything listed in this topic to fix it. Nada.

I chatted with Fitbit support and restarted the watch, resync'd it, uninstalled the app, reinstalled the app, started and restarted my s7 phone bluetooth, repaired the watch, resyncd it again.

still wrong time on the watch.

support could not provide any more help since the watch does not meet its warranty replacement terms.

It was nice while it lasted.

Moderator edit: updated subject for clarity

[JuanJoFitbit]

@danmnmg, it's great to see you in our Fitbit Community. I'm sorry to hear that the time on couldn't be corrected on your Fitbit Versa.

I'm also sorry to hear that your Versa is no longer under warranty. The warranty period is good for 365 days, starting from the date of first setup. I totally understand how you feel about this and we appreciate your feedback and comments since this helps us to keep improving.

I'll be around if any question arises.

[danmnmg]

It just seems strange the watch would suddenly display the wrong time. I did nothing wrong as far as I can tell. Why does the watch not have a "reset" function to set it back to day1 state? The user can then set it back up. Even under non-warranty situations, I do not feel this should occur. It would be like removing the battery and allow it to reset.
Just frustrated this occurred through no fault of my own.

Dan

[JuanJoFitbit]

@danmnmg, I'm sorry for the late response. However, I know how frustrating this is for you and your feedback is greatly appreciated.