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Versa sleep data issue

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‎04-26-2020 19:00 - last edited on ‎07-08-2020 07:09 by Fitbit Moderator

‎04-26-2020 19:00 - last edited on ‎07-08-2020 07:09 by Fitbit Moderator

I’ve noticed that 2 different nights this week that my Fitbit Versa only logged about 50 minutes of sleep. Every other night my sleep log seemed very accurate. I didn’t do anything differently those 2 nights. I slept right around the same amount of time as the nights where it logged correctly. Should I change the sleep sensitivity option to high? Will that make much of a difference? Any ideas why this may have happened? Thanks so much for any advice and info.

 

 

Moderator edit: updated subject for clarity

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‎07-08-2020 07:08 - last edited on ‎08-26-2024 03:36 by Fitbit Moderator

‎07-08-2020 07:08 - last edited on ‎08-26-2024 03:36 by Fitbit Moderator

Hi @Riseabove, it's great to see you in our Fitbit Community! I'd like to follow up and help you with your Fitbit Versa since it provides inaccurate sleep data.

Please restart your Versa as described in this help article. After this, try changing the sensitivity of the sleep feature. Finally, monitor your sleep data and see if it's more accurate.

As a side note, I'd like to share this article which explains how your Fitbit device tracks your sleep information.

Keep me posted on the outcome.

JuanJo | Community Moderator

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