help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa slow response

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-18-2019 11:31 - last edited on ‎04-19-2019 14:32 by

‎04-18-2019 11:31 - last edited on ‎04-19-2019 14:32 by

I got my Versa yesterday and LOVE it! The only thing is, when I change the bands out I accidentally hold down and press the buttons on the watch, and I think it confuses it. After that has happened a few times I feel that watch is a little slow, maybe it needs a GUI update somehow 

 

Moderator edit: subject for clarity

Best Answer
Labels:
0 Votes
1 REPLY 1

‎04-19-2019 14:32

‎04-19-2019 14:32

Hi @bob_ , it's nice to see you back on the Community! I am sorry for the delayed reply. 

 

I am happy to hear you're enjoying your new Fitbit Versa. 

 

Thank you for sharing your experience when changing the bands on your device. Some users find helpful this article with steps to change the bands.

 

If you would like to refresh your device internally, you can restart it as described in this help article.

 

Give these a try and let me know the outcome. Happy stepping!

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
0 Votes