Since downloading your recent software update my Versa no longer holds a charge. I have read numerous others with same experience on the community forum and on other search websites. How soon will Fitbit release a solution to this problem. This should be a priority.
here is the unacceptable response:
Thanks for letting us know about this issue. We’re aware of it, but may not be able to provide a fix in the immediate future. We'll continue to monitor the situation, and keep our team informed of the impact to you and other customers. We understand that this isn't the resolution you're hoping for, but rest assured we're always working to improve our products. We're sorry for any trouble. We appreciate your patience and look forward to getting you back on track
