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Versa sometimes won't turn on

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‎11-03-2018 04:35

‎11-03-2018 04:35

Hi, I really enjoy my Versa, but I have been noticing some issues. I got my Versa in April, it has had no issues until fall. Sometimes when I try to turn my Versa on it doesn't turn on. It has only done this three times, but I am still concerned. One time when I used it it turned off before the set time I put for it to turn off. I have a warranty on it, but I want to know if I should use the warranty.

Android and iPhone 6s. Versa, Flex 2, and Zip
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‎11-03-2018 18:10

‎11-03-2018 18:10

Im a little unclear about what is happening here. Can you explain a bit more clearly?

Have you restarted your watch several times? Restart your tracker

Have you tried a factory reset (settings app on your watch and scroll down to About)?

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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