Versa stats tracking issues

[LainieG01]

I think my (replacement!) Versa is just about to die on me.
It is no longer tracking sleep, it intermittently tracks active minutes, and loses them when I do a sync.  The watch face is "bleeding" around the edges.

I have tried doing a factory reset and reinstalling the app, but nothing is helping.

Does anyone know if this can be fixed, or should I just face it that it's beyond repair!

Thanks

Moderator edit: updated subject for clarity

[JuanJoFitbit]

Hi @LainieG01, due to the recent events, I apologize for the delayed response. However, it's great to see you in our Fitbit forums.

Regarding the stats tracking issues that your Versa experienced, I appreciate the time spent trying to get this issue resolved before contacting our forums.

I was able to get in touch with our Support team and was told that they assisted you via email. I'm glad to hear that a solution was provided and you are back on track with a replacement unit.

As a side note, I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

Hope to see you in our Fitbit Community more often.