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Versa stopped getting notifications

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-24-2019 18:22 - last edited on ‎12-25-2019 05:39 by Fitbit Moderator

‎12-24-2019 18:22 - last edited on ‎12-25-2019 05:39 by Fitbit Moderator

Text, email or phone call notifications have stopped since the last software update. How do I get my messages/notifications?

 

 

Moderator edit: updated subject for clarity

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‎12-25-2019 05:38

‎12-25-2019 05:38

@Roken, welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa since it stopped receiving notifications.

 

Please let me know what is the brand and model of your phone. In the meantime, please try the troubleshooting steps that are listed in this help article. After this, monitor our watch and see if the notifications feature works properly.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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