Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

More problems since Fitbit update

Replies are disabled for this topic. Start a new one or visit our Help Center.

So after updating the Fitbit  it was great I got texts again on my Fitbit Versa. But I have since noticed I  get texts but no vibrating  on the notifications that I have a text even though I have set to "strong". Also I cannot change the brightness of my screen, it seems to be there in settings, but it's locked on "dim". Also I have to press left button to see screen, I used to be able just to turn my wrist, but that option isn't there anymore. Why after buying this Fitbit,  has it  become such a pain, rather than a pleasure?

 

 

Moderator edit: format

Best Answer
0 Votes
2 REPLIES 2

Hello and welcome to the Fitbit Community @SunsetRunner 

I’m sorry your not getting vibration on your notifications but I’m super happy your at least getting notifications due to notifications being an issue being experienced by many. With that said I would view this thread here to make complete sure that all your settings are correct: https://community.fitbit.com/t5/iOS-App/Stopped-seeing-notifications-after-updating-to-iOS-13/m-p/3929792#M124811 Pay special attention to page one of that thread. 
I also understand your experiencing issues with certain functions of your Fitbit Versa. I’m going to move your post to the Versa Forum so that you get better responses to help address these issues here: https://community.fitbit.com/t5/Versa-Smartwatches/bd-p/versa 

In the meantime I would suggest restarting your Fitbit Versa to see if that resolves these issues. Here’s how: https://help.fitbit.com/articles/en_US/Help_article/1186

 

😃 Keep me posted. 

Best Answer
0 Votes

Nothing here worked, and so many features now are unresponsive such as: Brightness, Sleep Mode, Do Not Disturb, Screen Wake. It's like they are locked and can not be changed. I no longer get any notifications, sometimes I see a text but only when I look (I am no longer notified, I think its stuck on Do Not Disturb.

 

This Fitbit has become such a problem, I did like it at first when everything worked, but now its  one headache after another! 

Best Answer
0 Votes