Versa stopped getting notifications

[Billee]

My Versa used to notify me of calls and could read my texts. It stopped. Any ideas??

Moderator edit: subject for clarity

[LiliyaFitbit]

Welcome to the Fitbit Community, @Billee.

I am sorry to hear you stopped receiving notifications on your Versa. Thanks for trying to resolve this and I am here to help.

I recommend to swipe down from the top of the screen, and tap the quick settings icon. Make sure that Do Not Disturb and Sleep Mode settings are off.

Please also follow the troubleshooting instructions in this help article: Why are notifications delayed or missing?

Let me know how it goes, I'll be around. 

[SunsetRunner]

Mine did the same thing.  I finally stumbled across the solution. 
Hols the back button for about 2 seconds and another screen appears with setting for notifications and screen wake. Turn notifications on.  

[LiliyaFitbit]

Welcome to the Fitbit Community, @SunsetRunner.

Thank you for joining the thread and sharing your solution. I am sure this information will be very useful. I appreciate your time and efforts to help other users. 

Have you checked our Discussions board? There you can share your story, find some fitness tips, recipes and more! Give it a look!

Enjoy the Fitbit experience. Keep on visiting the forums!