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Versa stopped receiving text notifications

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‎02-08-2020 07:03 - last edited on ‎02-10-2020 04:50 by Fitbit Moderator

‎02-08-2020 07:03 - last edited on ‎02-10-2020 04:50 by Fitbit Moderator

I've not been getting any text notifications.  I'll still get email, calendar notifications.  I've reset everything and started completely over w same results. At a loss here. Have a Note 9, which did just have an update 2 mornings ago.

 

 

Moderator edit: updated subject for clarity

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‎02-10-2020 04:49

‎02-10-2020 04:49

@Shana02, it's great to see you in our Fitbit Community! I'm happy to assist you with your Fitbit Versa since it won't receive text notifications. By the way, I appreciate the time spent trying to get this issue resolved before contacting our forums.

 

Please try the troubleshooting steps that are listed in this help article. This article contains steps that you already tried but you can skip them and proceed with the rest. Finally, monitor your watch and see if it receives text notifications properly.

 

Keep me posted on the outcome! 😀

JuanJo | Community Moderator

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