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Versa stopped syncing and won't pair

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‎12-18-2020 23:15 - last edited on ‎12-20-2020 15:15 by

‎12-18-2020 23:15 - last edited on ‎12-20-2020 15:15 by

Versa won't sync on the app. Deleted and reinstalled multiple times, still not working.

Unpaired the versa and it won't pair back on my phone. Nothing is working. 

Not a bit happy with this. 

 

 

Moderator edit: subject for clarity 

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‎12-20-2020 15:18 - edited ‎12-20-2020 15:18

‎12-20-2020 15:18 - edited ‎12-20-2020 15:18

Welcome to the Fitbit Community, @LeahCarlisle22.

 

I am sorry to hear about the frustration this situation has caused. I appreciate your troubleshooting efforts and would like to confirm if you continue experiencing this difficulty? You can confirm the complete troubleshooting instructions at Why can't I set up my Fitbit device?

 

Looking forward to hearing back from you.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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