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Versa stopped turning on

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‎07-29-2019 08:49 - last edited on ‎07-31-2019 04:54 by Fitbit Moderator

‎07-29-2019 08:49 - last edited on ‎07-31-2019 04:54 by Fitbit Moderator

My Versa just shut off and stopped working less than 2 months after the "warranty" expired and they just say sorry.  I read several reviews online and this is not the first time this product has just stopped working for no reason at all.  Poor Craftsmanship and not backed by warranty... just a discount to spend more money on a product I don't trust.

 

 

Moderator edit: updated subject for clarity

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‎07-31-2019 04:52

‎07-31-2019 04:52

@meganmckown thank you for participating in our Fitbit Community. I'm sorry for the late response and I'm also sorry to hear about the issues you experienced with your Fitbit Versa since it stopped turning on and it's no longer under the warranty. The warranty period is good for 365 days starting from the date of first setup.

 

I totally understand how frustrating this is for you and I appreciate your feedback and comments since this helps us to keep improving.

 

I'll be around if any question arises.

JuanJo | Community Moderator

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