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Versa stopped vibrating

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‎09-05-2019 17:29 - last edited on ‎09-05-2019 19:15 by

‎09-05-2019 17:29 - last edited on ‎09-05-2019 19:15 by

For a few days my Versa is not vibrating for message, alerts or timers. I have factory restarted, removed the app, turned off of alerts. Nothing is working.

 

 

Moderator edit: subject for clarity

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3 REPLIES 3

‎09-05-2019 18:15

‎09-05-2019 18:15

Hi @Mhicks2010  As the reset didnt help I have flagged a moderator to come and help you.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎09-05-2019 18:34

In response to NellyG

‎09-05-2019 18:34

Thank you
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‎09-05-2019 19:13

In response to Mhicks2010

‎09-05-2019 19:13

Welcome to the Fitbit Community, @Mhicks2010. It's nice to see you around, @NellyG. 

 

@Mhicks2010 I appreciate your participation in the Forums and sharing that your Fitbit Versa stopped vibrating for messages, alerts or timers. Thank you for your troubleshooting efforts. Since the steps you tried didn't work, I've gone ahead and escalated your case to our Support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

 

@NellyG thank you for your support! 

 

If you have any questions, feel free to let me know.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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