help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa stopped vibrating

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-22-2020 12:19 - last edited on ‎09-22-2020 14:13 by Fitbit Moderator

‎09-22-2020 12:19 - last edited on ‎09-22-2020 14:13 by Fitbit Moderator

it doesnt alert me when I get notifications, when I hit 1000 steps or alarms etc 

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎09-22-2020 14:17 - edited ‎04-06-2024 04:07

‎09-22-2020 14:17 - edited ‎04-06-2024 04:07

Hi there @rachel05, welcome to the Community Forums. I'm sorry to hear that your Versa stopped vibrating and alerting you for notifications and other features. I'll be glad to help you.

Since your watch doesn't alert you for any feature that requires a vibration, make sure you successfully set an alarm. For more information, see How do I manage alarms on my Fitbit device?

If you correctly set the alarm or aren’t receiving other alerts, test your device’s vibration motor. Connect the device to the charging cable. For more information, see How do I charge my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes

‎09-22-2020 14:23

In response to MarreFitbit

‎09-22-2020 14:23

Hi I have tried all this and there’s still no vibration happening it isn’t
very ideal as I would like to know when I have hit 10000 steps or when I
get notifications Is there anything you could possibly do

Many thanks,

Rachel
Best Answer
0 Votes