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Versa stopped working

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‎04-13-2020 23:15

‎04-13-2020 23:15

Hi there, 

mum fit bit was working fine yesterday and now it won’t turn on at all..

I have tried to plug it in to charge but nothing has happened.. don’t know what to do 

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‎04-13-2020 23:58

‎04-13-2020 23:58

Hi @Ahewings  Try restarting it several times and see if that fixes it.  If it doesnt you will need to contact Customer Support 

Restart your tracker  

Fitbit Support  

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎04-14-2020 06:44

‎04-14-2020 06:44

I would contact customer support about it. I've had problems with my Versa Lite in the past and I found they were very helpful.

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