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Versa stopped working

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‎01-16-2021 18:22 - last edited on ‎01-17-2021 12:40 by

‎01-16-2021 18:22 - last edited on ‎01-17-2021 12:40 by

My versa has stopped completely.

Low glow occasional on screen. Occasional green strobe.

Stopped about a month ago.

Help

 

 

Moderator edit: subject for clarity 

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‎01-17-2021 02:20

‎01-17-2021 02:20

Have you tried restarting it by pressing and holding the back and bottom buttons for 10 seconds? It does no harm and can sort out all sorts of issues.

 

If that doesn't work then it would sound like a hardware issue and your best option would be to contact customer support via contact.fitbit.com If they can't fix it, they can check your warranty status and advise on your options.

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1 REPLY 1

‎01-17-2021 02:20

‎01-17-2021 02:20

Have you tried restarting it by pressing and holding the back and bottom buttons for 10 seconds? It does no harm and can sort out all sorts of issues.

 

If that doesn't work then it would sound like a hardware issue and your best option would be to contact customer support via contact.fitbit.com If they can't fix it, they can check your warranty status and advise on your options.

Best Answer
0 Votes