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Versa strap discomfort

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‎09-18-2019 09:57 - last edited on ‎09-19-2019 07:08 by Fitbit Moderator

‎09-18-2019 09:57 - last edited on ‎09-19-2019 07:08 by Fitbit Moderator

I've had my verse SE since it came out, and all of a sudden I'm getting raises where my strap is, I have done nothing differently, I wash it, let it dry, and this is the fabric one that came with it, I switched wrists to let it breath, and same thing is happening to the other wrist, what is going on? Again I can't stress enough I haven't changed anything I do since I got it.

 

 

Moderator edit: updated subject for clarity

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‎09-19-2019 07:05

‎09-19-2019 07:05

@Mocha_Frankie it's great to see you in our Fitbit Community! I'm sorry about the discomfort that you experienced with your Fitbit Versa.

 

Due to this, I'll send your case to our Support team so they can investigate further and provide a solution. You will receive an email from them soon.

 

Let me know if you have any questions! 😀

JuanJo | Community Moderator

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