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Versa syncing and app issues

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‎08-28-2018 13:39 - last edited on ‎08-29-2018 07:44 by Moderator Alum

‎08-28-2018 13:39 - last edited on ‎08-29-2018 07:44 by Moderator Alum

Anyone having problems in sync their Fitbit hasn't updated since yesterday? My app on the Mac isn't working either?

 

 

Moderator edit: subject for clarity

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‎08-29-2018 07:46 - last edited on ‎10-18-2025 11:04 by Fitbit Moderator

‎08-29-2018 07:46 - last edited on ‎10-18-2025 11:04 by Fitbit Moderator

Welcome to the Community @Ros_2018.

I would like to know if you keep having issues syncing your Versa? If so, I recommend taking a look at the help article Why won't my Fitbit device sync? and follow the instructions provide there. Also, can you please be more specific about the problem you are having with the app on your computer or provide me with some screenshots?

Hope to hear from you soon. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎11-16-2020 12:06

‎11-16-2020 12:06

I keep having problems with my Versa 3 synching. Even after I do the recommended Blue tooth idea the problem keeps reappearing.

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