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Versa syncing issue

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‎04-30-2020 08:41 - last edited on ‎05-01-2020 16:27 by

‎04-30-2020 08:41 - last edited on ‎05-01-2020 16:27 by

Just about every day my versa needs to be synced with my Moto Android phone. Try syncing through the Fitbit app, no luck. The simplest way I've found is to restart my phone. I need better way to sync my versa with my phone. 

 

 

Moderator edit: personal info removed

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‎05-01-2020 16:49

‎05-01-2020 16:49

Welcome to the Fitbit Community, @birdmanml.

 

I am sorry to hear about the issue you're experiencing with syncing your Fitbit Versa to your Moto Android phone. Thanks for trying to resolve this and sharing that restarting your phone helps you to sync your watch. I understand your concern and I am here to help you.

 

You can find the information on how Fitbit devices sync here. Please follow our complete troubleshooting instructions to resolve the syncing issue in this help article: Why won't my Fitbit device sync? 

 

Please keep me posted, I'll be around. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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