Versa syncing issues

[SunsetRunner]

Everytime I go to update my data to my phone app, I have to restart the Bluetooth and the Wifi (forget, connect). It was working fine since the time I received it (end of may) to about a week ago. 

These issues have been going on for the past week.

Any suggestions ? 

Also, does anyone know how much internal data the Fitbit Versa can collect in case I am not able to transfer it over to the App ?

Thanks ! 

[LiliyaFitbit · Accepted solution]

Welcome to the Fitbit Community @SunsetRunner.  

I appreciate your participation in the Forums and sharing the details of the difficulty you're experiencing with syncing your Fitbit Versa. I appreciate your efforts to resolve this. Syncing difficulty is usually caused by a missing requirement and I recommend following the complete troubleshooting steps from this help article: Why won't my Fitbit device sync?  

It's recommended that you sync your watch daily. Most Fitbit devices record detailed minute-by-minute data for 7 days. Fitbit devices can store daily totals for up to 30 days. For more information, please see this help article: How do Fitbit devices sync their data?

I'll be around if you need further assistance. 

[SunsetRunner]

Thank you for your help @LiliyaFitbit  🙂 

[LiliyaFitbit]

Thank you for your reply @SunsetRunner. 

I am glad to hear the information provided was helpful.  

Feel free to explore the discussions forums to Share Your Story, Get Fitter, Find wonderful Fitbit Friends, Sharing Recipes and much more.

Enjoy the Fitbit experience. Keep on visiting the forums!