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Versa syncing issues

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‎12-15-2020 17:48 - last edited on ‎12-16-2020 03:56 by Fitbit Moderator

‎12-15-2020 17:48 - last edited on ‎12-16-2020 03:56 by Fitbit Moderator

My versa app won't sync with my watch, can you please advise me what action I need to take 

 

 

Moderator edit: updated subject for clarity

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‎12-16-2020 03:30 - last edited on ‎02-12-2025 14:45 by Fitbit Moderator

‎12-16-2020 03:30 - last edited on ‎02-12-2025 14:45 by Fitbit Moderator

Hi @123evieg, it's great to see you in our Fitbit Community. Regarding the syncing issue that your Versa has experienced, please try the troubleshooting steps that are listed in this help article. After this, monitor your watch during the next 24 hours and see if the issue gets fixed.

Keep me posted on the outcome.

JuanJo | Community Moderator

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