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Versa 2 top right button stopped working

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‎12-16-2020 02:57 - last edited on ‎12-16-2020 03:25 by Fitbit Moderator

‎12-16-2020 02:57 - last edited on ‎12-16-2020 03:25 by Fitbit Moderator 

Top right button Versa 2 defect

 The top right button of my Versa 2 can no longer be pressed. I am just outside the warranty period, is there is still something that can be done about it. My experience is that Fitbit smart watches last upto 2 1/2 years without defects. Which is a petty, because I like them very much.

 

 

Moderator edit: updated subject for clarity

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‎12-16-2020 03:25 - last edited on ‎02-12-2025 14:45 by Fitbit Moderator

‎12-16-2020 03:25 - last edited on ‎02-12-2025 14:45 by Fitbit Moderator

Hi @Debbiep1966, welcome to our Fitbit Community. I totally understand how you feel about the button issue that your Versa 2 has been experiencing.

Please try cleaning around the button with a toothpick in order to remove any dust or moisture that be affecting the functionality of your watch. Finally, monitor the button's behavior and see if the issue gets fixed.

Keep me posted on the outcome.

JuanJo | Community Moderator

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