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Versa time and syncing

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‎07-27-2019 16:58

‎07-27-2019 16:58

why is Versa suddenly stopped syncing and the clock showing the wrong time 

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‎07-27-2019 18:26

‎07-27-2019 18:26

Hi @Magsinspain The time will be wrong becausenit is not syncing. It needs ro sync to correct it. What phone are you using? Is it on the Supported Devices List?

Try all the steps in THIS Help Article on syncing

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎07-27-2019 20:34

In response to NellyG

‎07-27-2019 20:34

It’s an IPhone 6S been working for 5 months 

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‎07-27-2019 20:38

In response to Magsinspain

‎07-27-2019 20:38

Have had to revert to my Alta Hr which is syncing fine thanks for replying 

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‎07-28-2019 00:59

In response to Magsinspain

‎07-28-2019 00:59

Yes, it should sync with that phone. Try all the suggestions in the Article I linked above and see if you can get it working again.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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