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Versa time is wrong

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‎10-12-2019 15:30

‎10-12-2019 15:30

Lost 20 minutes, now versa will not sync

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‎10-12-2019 19:30

‎10-12-2019 19:30

Hi @JannerLee What phone are you using? Is it on the Supported Devices List?

Try all the suggestions in THIS Help Article on syncing issues.

Once you jave it syncingnthe time should correct itself. 

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎10-14-2019 07:21

In response to NellyG

‎10-14-2019 07:21

@JannerLee welcome to our Fitbit Community! By the way, I'm sorry for the late response. However, regarding the syncing issue that your Versa is experiencing, I would like to follow up and would like to know if the issue persists or if it got resolved after following the troubleshooting steps that shared @NellyG.

 

If you found her post helpful, please accept it as a solution so other users that experience the same issue can find it easier.

 

Keep me posted on the outcome! 😀

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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