Versa toggle switches don't work

[Marqie]

I updated with new update and now my Fitbit doesn’t work. Was working fine before update toggle switches don’t work and the display shows me source and outputs with a watch and telephone icon and message add devices in settings.

Moderator edit: updated subject for clarity

[JuanJoFitbit]

@Marqie, welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa since the toggle switches won't work.

In order to avoid any confusion on my end and I can provide the correct assistance, please provide a picture of the displays that your watch shows. E.g. the source and outputs.

You can learn how to add images to your posts by following the steps listed in this post.

I appreciate your patience and time with this.

Looking forward to your response.

[Marqie]

 

 

[JuanJoFitbit]

@Marqie, I'm sorry for the late response. However, I appreciate the pictures requested.

I'd like you to try one more workaround, which has been helpful for this type of issues. Please restart your watch as described in this help article.

As a side note, I'd like to know if the option "Always display on" is turned on.

Thank you for your time and patience with this.

See you later.