02-16-2020
02:26
- last edited on
02-17-2020
04:37
by
JuanJoFitbit
02-16-2020
02:26
- last edited on
02-17-2020
04:37
by
JuanJoFitbit
Received a Fitbit Versa as a gift last week and the battery quality is so poor, have not been able to wear it for a full day as you can see the battery life draining.
Don’t see the point in having a versa if the battery life doesn’t last with notifications on and tracking my exercises (notifications are all off to see if I could help the battery but this didn’t help at all).
Before posting this I have read multiple comments on how to save battery life but nothing has helped as of yet.
Moderator edit: updated subject for clarity
02-17-2020 04:36
02-17-2020 04:36
@elliebishop17, welcome to our Fitbit Community. I'm sorry to hear that your the battery of your Fitbit Versa drains fast. I totally understand how you feel about this and I appreciate the time spent trying the to get this issue resolved before contacting our forums.
In order to assist you accordingly, I would just like to know if the tips to save battery life you tried, are the ones listed in this help article.
Looking forward to your response.
02-17-2020 12:27
02-17-2020 12:27
Thank you for getting back to me.
After reading your reply I went through the article and I have tried all the steps that were followed before joining this community.
02-19-2020 08:22
02-19-2020 08:22
@elliebishop17, I'm sorry for the late response. However, thank you for double checking the recommended tips.
Since the issue persists, let me go ahead and forward your case to our Support team so they can investigate further and provide a solution. You will receive an email from them soon.
I'll be around if any question arises.