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Versa touch screen issue

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‎02-12-2020 23:19 - last edited on ‎02-13-2020 15:01 by

‎02-12-2020 23:19 - last edited on ‎02-13-2020 15:01 by

I have been using Versa for about 4-5 months now. It is having intermittent issues with touch functionality.

Sometimes it works, and most of the times it doesn't.

Not sure if anyone else has similar issues.

It is not damaged or never got wet.

Any suggestions on how and where I can get it checked?

 

 

Moderator edit: subject for clarity

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‎02-12-2020 23:38

‎02-12-2020 23:38

Did this happen after you update your watch? What version do you have?

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‎02-13-2020 15:00

In response to Rassid

‎02-13-2020 15:00

Welcome to the Fitbit Community, @navsing. It's nice to see you around, @Rassid. 

 

@navsing I appreciate your participation in the Forums and sharing the issue you're experiencing with your Versa touch screen. Thank you for your efforts to resolve this and providing the additional details. I recommend restarting your watch by following the steps from this help article: How do I restart my Fitbit device?

 

@Rassid thank you for your efforts to help. 

 

Please keep me posted, I'll be around. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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