Versa touch screen not working

[Peeyush1004]

I have had my Versa for almost a month now and it has started to have a few issues as follows:   The screen will not light up on its own anymore when I wave my wrist up to check the time, I have to touch the buttons for it to display.The right side of the touch screen will not allow me to select, I can press the bottom right button to select what is on that side of the screen but cannot select any symbol that may appear on the top right such as the finish flag on a workout.

[SunsetRunner]

Hi, try restarting your Versa several times by pressing and holding the left and right lower buttons together untill you see the Fitbit logo and release the buttons. When this does not solve the problem, contact Customer Support. Hope this will not be necessary, good luck!

[Peeyush1004]

Hello I tried multiple time to restart but the problem in was not solved
through this.

[SunsetRunner]

As per my first answer: contact Customer Support. Good luck. Click the link and you will see several options for contacting them.