Versa touch screen not working

[Ellen1306]

I'm starting a topic that already exist, but it's marked answerred. However, a lot of people have the same problem and the solutions that have been given aren't working.

Problem: versa touch screen gets unresponsive and swipe/tap actions doesn't work.  

Steps I've tried to resolve the issue:

* Reboot watch

* Change clock style

* Factory reset

Restart the watch is impossible, cause i can't get to set-up.

[Bexwilson]

I have the same problem. Can’t swipe so can’t shut down, can’t view the apps. Rebooting doesn’t help. Even deleted it from the app and re added it. 

[DGarner]

My screen went completely black two days ago. I can tell it’s not the battery because there was a faint light at the bottom of the screen when on the charger. That’s the only sign of life it has. I tried the different button combinations and had no success. Hoping we can get some answers 🤞🏼