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Versa touchscreen not responding

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‎01-05-2021 11:56 - last edited on ‎01-06-2021 12:17 by Fitbit Moderator

‎01-05-2021 11:56 - last edited on ‎01-06-2021 12:17 by Fitbit Moderator

My touch screen on my versa has stopped working. If there some way to fix this ? 

 

Moderator Edit: Clarified subject

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‎01-06-2021 12:16

‎01-06-2021 12:16

Hi @Anolan914, welcome to the Community Forums.

 

I'm sorry to know that the display of your Versa is not working as the way it was designed. To solve this situation, I recommend you to restart your device following the steps that are specified on this help article and let me know if the issue persists.

 

I'll be here if further assistance is needed. 

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