08-11-2019 19:36 - last edited on 08-14-2019 16:44 by LiliyaFitbit
08-11-2019 19:36 - last edited on 08-14-2019 16:44 by LiliyaFitbit
The last 2 days my versa does not seem to be teaching my mileage correctly. I'm short about 3 miles for each day. Any suggestions?
Moderator edit: subject for clarity
08-14-2019 16:44
08-14-2019 16:44
Welcome to the Fitbit Community @MOltz. I am sorry for the delayed response.
I appreciate your participation in the Forums and sharing your concern regarding your Fitbit Versa not tracking distance accurately. Fitbit trackers calculate distance by multiplying your walking steps and walking stride length. Similarly, your running steps are multiplied by your running stride length. This will not necessarily match a pre-measured distance, nor will it show exactly what a GPS device will show. If you feel that your distance is inaccurate, confirm the following are correct in the Fitbit app:
Since we use height to estimate your walking and running stride lengths, you may want to measure and manually adjust these values if your legs are longer or shorter than average. For more information, see How do I measure and adjust stride length for my Fitbit device?
I'll be around if you need further assistance.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.