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"Exercise Tracking" setting not saved

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‎08-11-2019 13:05 - last edited on ‎08-14-2019 16:57 by

‎08-11-2019 13:05 - last edited on ‎08-14-2019 16:57 by

Since a recent update I can't set the exercise tracking to inform me about my run every .5 miles. It's set at 1.0 miles and I can change it to .5, but there is no save button and when I hit the back key it kicks me out of fitbit altogether. When I get back in it still shows that it's set to report about my run every 1 mile. My wife doesn't have a versa, but she is having the same exact problem with her fitbit so I think it's an issue that stemmed from the latest update. It's really annoying to not get updates every half mile.

 

thanks.

 

 

Moderator edit: subject for clarity

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‎08-14-2019 16:56 - edited ‎08-14-2019 16:57

‎08-14-2019 16:56 - edited ‎08-14-2019 16:57

It's nice to see you around @pelevy. I am sorry for the delayed response. 

 

I appreciate your participation in the Forums and sharing the issue you and your wife are experiencing with adjusting your exercise settings since the latest update. I understand how you're feeling and recommend restarting your device by following these steps: How do I restart my Fitbit device? After that please try to customize your exercise settings again.  

 

Let me know how it goes. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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