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Versa tracks a high amount of active minutes

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‎06-08-2020 07:32 - last edited on ‎08-13-2020 05:18 by Fitbit Moderator

‎06-08-2020 07:32 - last edited on ‎08-13-2020 05:18 by Fitbit Moderator

Why are my active minutes so high?  I am getting active minutes just for walking from one room to another - and as my active minutes are so high, my calorie goals are skewed.  This just began happening on Saturday June 6.

 

 

Moderator edit: updated subject for clarity

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‎08-13-2020 05:18

‎08-13-2020 05:18

Hi @mmford1982, welcome to our Fitbit Community! I'd like to follow up and help you with your Fitbit Versa since it's tracking a high amount of active minutes and calories.

 

Please restart your Versa as described in this help article. After this, check out this help page, which explains how your Fitbit device earns active minutes.

 

Finally, monitor your watch for the next 24 hours and see if the issue gets fixed.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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