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Versa two microphone not operating

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‎02-15-2021 13:52

‎02-15-2021 13:52

All of a sudden, my Versa two microphone will not work for Alexa, or text to speech text messaging...

 

The microphone setting is on, I have done a factory reset, I have turned the darn thing on and off, I have done all the obvious troubleshooting. The microphone just does not hear my voice. What can I do to resolve this? It is very frustrating as the whole reason I got the Versa to was for the microphone... I think this happened after the last update

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‎02-15-2021 14:01

‎02-15-2021 14:01

All of the troubleshooting I've done was to restore it back to factory, I've uninstalled the app from my phone, I've tried turning the microphone on and off, I've turned the watch off and turned it back on, yet the microphone does not hear my voice

 

It was working just fine, and then just stopped. I see from reading the forums that a lot of people have this problem. I would assume it was a software issue as this started happening with the latest update,

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