Versa virus

[Sammywammy2355]

Has anyone had a virus on their versa? I tried to download a new clock face and ever since then, I have a message telling me to go to a website that doesn't exist...I can't get out of that screen!

[SteveH]

Could it be that the clockface you have installed is not a free clockface and the message is directing you to a payment site (and not working)? Try installing a different clockface and, if you'd rather not pay for it, check the description carefully.

[Sammywammy2355]

That is a good possibility. The problem is, I can't get out of the screen
that has the clock face telling me to go to the website to do anything. It
won't allow me to delete anything or do anything.

[SteveH]

That's why I suggest changing the clockface from the app. Once the current clock is replaced the problem should be gone.

[Sammywammy2355]

I do not see an option for this...

[SteveH]

You mentioned in your first post in this thread that you downloaded a clockface. I'm just suggesting you do that again but choose a different one.

[Sammywammy2355]

Yes, I understand.

Lol...1 I don't know how I did it

So 2. I don't know where to find how to download different clock faces!
🤷‍:female_sign:

[SteveH]

There's a guide to changing clocks at: https://help.fitbit.com/articles/en_US/Help_article/2311/