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Versa walk information inaccurate

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‎02-19-2019 06:47 - last edited on ‎02-26-2019 07:54 by Moderator Alum

‎02-19-2019 06:47 - last edited on ‎02-26-2019 07:54 by Moderator Alum

My Versa doesn't pick up complete walks when I'm pushing my pram?

 

 

Moderator edit: subject for clarity

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‎02-19-2019 07:28

‎02-19-2019 07:28

Like all wrist-worn trackers, Versa detects steps from the normal swinging of the arms while walking.  When your wrist is held steady, as in pushing a pram or shopping cart or holding a rail on a treadmill, steps are often not detected.  If you put the tracker in a pocket or somehow fasten it to your clothing, you will probably get good step count but will not get heart rate data for that time.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

View best answer in original post

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‎02-19-2019 07:28

‎02-19-2019 07:28

Like all wrist-worn trackers, Versa detects steps from the normal swinging of the arms while walking.  When your wrist is held steady, as in pushing a pram or shopping cart or holding a rail on a treadmill, steps are often not detected.  If you put the tracker in a pocket or somehow fasten it to your clothing, you will probably get good step count but will not get heart rate data for that time.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎02-26-2019 07:56

In response to JohnnyRow

‎02-26-2019 07:56

Hey @SunsetRunner welcome to the Forums and @JohnnyRow thanks for the input.

 

I am glad to hear that our friend replied to your inquiry about your walk information. If there is anything else we can help you with, do not hesitate to post it.

 

Keep the stepping up! Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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