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Versa watch not showing exercise

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‎05-28-2019 11:04

‎05-28-2019 11:04

My versa will not show exercise on the watch it says 0 out of 5 days weekly exercise but it is showing on the app any ideas on how to make it show on the watch?? I have reset the watch already! 

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‎05-29-2019 18:28

‎05-29-2019 18:28

@Knight16 Welcome to the Fitbit Community. Sorry for the delayed response.

 

I'm sorry to hear that your Fitbit Versa is not showing your exercise. Thanks for restarting your watch before contacting us. I would recommend turning it off and back on by following these steps. If you continue experiencing difficulties, you can perform a factory reset but keep in mind the apps, stored data, personal information, credit and debit cards, and saved settings will be removed.

 

If you have any question, please don't hesitate to contact us at any time.

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