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Versa water damage

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‎11-13-2020 09:36 - last edited on ‎11-13-2020 17:16 by Fitbit Moderator

‎11-13-2020 09:36 - last edited on ‎11-13-2020 17:16 by Fitbit Moderator

Suppose to be water resistant but somehow got water inside of it. I shower with it on but I thought it was okay to do that. Same thing happened to my coworker’s versa 

 

Moderator Edit: Clarified subject

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‎11-13-2020 17:16

‎11-13-2020 17:16

Hi @Gdavis95, welcome to the Community Forums.

 

Thanks for bringing this to our attention. Because this is a hardware issue, let me share with you that our Customer Support team was contacted on your behalf to provide you further assistance with the difficulties you're currently experiencing. Please keep an eye on your email inbox because they'll be in touch with you pretty soon.

In the meantime they contact you, let me know if you have any additional questions.

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