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‎04-11-2019 20:34 - last edited on ‎04-12-2019 07:03 by Moderator Alum

‎04-11-2019 20:34 - last edited on ‎04-12-2019 07:03 by Moderator Alum

All of a sudden, my watch screen is black. What do I do to get it back? It’s charging fine.

 

 

Moderator edit: subject for clarity

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‎04-11-2019 20:49

‎04-11-2019 20:49

First step is to try a restart.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

View best answer in original post

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3 REPLIES 3

‎04-11-2019 20:49

‎04-11-2019 20:49

First step is to try a restart.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎04-11-2019 21:07

In response to JohnnyRow

‎04-11-2019 21:07

Thank you!!! Restarting worked!!

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‎04-12-2019 07:04 - last edited on ‎05-13-2025 09:31 by Fitbit Moderator

In response to Kristie23

‎04-12-2019 07:04 - last edited on ‎05-13-2025 09:31 by Fitbit Moderator

It's great to see you around @Kristie23 and @JohnnyRow thanks for the input.

I am glad to see here that the instructions provided by @JohnnyRow worked and that your watch is now working properly. If there is anything else we can help you with, do not hesitate to post it.

Keep the stepping up! 😉

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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