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Versa will not power on

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‎02-24-2021 20:30

‎02-24-2021 20:30

I noticed my versa was low on battery and then I took a shower and later that night it was completely dead so I put it on the charger and after a while once I took it off the charger it was very warm and still would not power on. This has never happened. I have had it for a little over a year. What should I do?

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‎02-25-2021 10:16

‎02-25-2021 10:16

Hi @lindsaymarie416, welcome to our Fitbit Community. Regarding the charging or screen issues that your Fitbit Versa has experienced, I appreciate the time spent trying to get it resolved before contacting our forums.

 

Since you mentioned that your Fitbit Versa got hot after you took it off the charger, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected and our Support team will be happy to follow up and assist you accordingly.

 

I'll be around if any question arises.

JuanJo | Community Moderator

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