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Versa will not sinc

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‎05-12-2020 18:11

‎05-12-2020 18:11

Since the new upgrade I can not get my Versa to sinc.  I've tried to reload app, restart phone, restart Versa..Help!!

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‎05-13-2020 01:48

‎05-13-2020 01:48

Usually, restarting the phone and fitbit sorts out syncing issues for me. But when they don't I have had success in "forgetting" the link to the fitbit in your phone's bluetooth settings.

 

If that doesn't help then you could try Fitbit's troubleshooting guide at Help article: Why won't my Fitbit device sync? and, if that doesn't help, then it's probably best to contact customer support via contact.fitbit.com

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