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Versa will not sync active minutes

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‎05-16-2019 13:56

‎05-16-2019 13:56

Hi all,

Versa is not tracking my active minutes. Did a 45 minute spin class and no active minutes whatsoever.

 

I have read previous threads and have tried to reset Fitbit, delete app, log in and log out, turn phone on and off. Nothing has helped.

 

Someone please help!

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‎05-16-2019 14:01

‎05-16-2019 14:01

I'm having the same problem called fitbit they said they will send me a replacement. I heard a lot of  bad stories of the return on Replacements ???  is this TRUE ??

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