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Versa will not sync

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‎06-23-2018 19:57 - last edited on ‎06-24-2018 07:00 by Moderator Alum

‎06-23-2018 19:57 - last edited on ‎06-24-2018 07:00 by Moderator Alum

Device will sync for a few days, then just goes to looking ...  Returned to store of purchase and they gave me another one, this one is now doing the same thing. Very frustrating. Will be returning this one and asking for a refund and going to try another Brand. Not happy with Fitbit.

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4 REPLIES 4

‎06-24-2018 07:01

‎06-24-2018 07:01

A warm welcome to the Community @kerryn0405.

 

If your Versa isn't syncing, I recommend following the instructions provide in the help article Why won't my Fitbit device sync?. Also, please check if your phone is a compatible mobile device.

 

Let me know the outcome. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎07-14-2018 18:36

In response to AlejandraFitbit

‎07-14-2018 18:36

Versa will still not sync. Going to ask for a refund. Very disappointed.







Thank You



Kerryn Prouse

KLP BOOKKEEPING

0428 403840
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‎07-14-2018 18:37

In response to AlejandraFitbit

‎07-14-2018 18:37

My versa is still not syncing to my iphone.  There is obviously an issue with the versa and I will be returning it to the store of purchase and asking for a refund.

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‎07-04-2023 04:30

‎07-04-2023 04:30

I'm sorry to hear about your frustrating experience with Fitbit. It seems like the device isn't functioning properly, and you've already returned one and received a replacement that's encountering the same issue. It's understandable that you're unhappy with Fitbit in this situation. If you're looking for alternative options, I recommend considering other brands that offer bookkeeping services in Croydon .

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