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Versa will not sync

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‎07-07-2020 06:34

‎07-07-2020 06:34

Fitbit has an issue.  Even though they are sending me a replacement watch...this is an ongoing issue that needs to be resolved.  How does the consumer know this syncing issue won’t occur again?  

This is the 2nd time I’ve had to send back a Fitbit device for the SAME reason——can’t someone figure this out?  What is causing these issues?

 

I am frustrated with customer service and the quality of the product!  

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‎07-18-2020 07:29

‎07-18-2020 07:29

Hi @Beehappy_2day, welcome to our Fitbit Community. I'm sorry to hear about the syncing issue that your Fitbit devices have experienced. I totally understand how you feel about this and we really appreciate your feedback and comments since this helps us to keep improving.

 

I'll be around if any question arises.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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