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Versa will not sync

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‎10-17-2020 13:35

‎10-17-2020 13:35

I got a used Versa 2 as my first fitbit watch and it will not connect to the app. I have tried just about everything suggested to get it to connect to the app and it still will not sync. Is it broken? What can I do? 

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‎10-17-2020 17:04

‎10-17-2020 17:04

Which phone do you have and is it on the list of compatible devices? click to see

Stepping in the U.S.A. since September 2013. Android 14

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