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Versa won't charge

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‎04-22-2023 00:57 - last edited on ‎04-22-2023 05:54 by Fitbit Moderator

‎04-22-2023 00:57 - last edited on ‎04-22-2023 05:54 by Fitbit Moderator

My fitbit wont charge, just got a blank screen - versa model

 

 

Moderator Edit: Clarified subject

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‎04-26-2023 04:13 - edited ‎04-23-2024 05:27

In response to suzannecheney21

‎04-26-2023 04:13 - edited ‎04-23-2024 05:27

@suzannecheney21 Thanks for those details. 

I've seen you contacted our Support Team just right after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

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‎04-22-2023 05:55 - edited ‎04-23-2024 05:28

‎04-22-2023 05:55 - edited ‎04-23-2024 05:28

Hi there, @suzannecheney21. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa.

If you haven't done so yet, please see Why isn't my Fitbit device's battery charging?

I've moved your post to the Other Versa Smartwatches board for organization purposes. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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‎04-26-2023 01:31

In response to MarreFitbit

‎04-26-2023 01:31

No it did not resolve the

 problem 

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‎04-26-2023 04:13 - edited ‎04-23-2024 05:27

In response to suzannecheney21

‎04-26-2023 04:13 - edited ‎04-23-2024 05:27

@suzannecheney21 Thanks for those details. 

I've seen you contacted our Support Team just right after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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‎04-26-2023 21:49

In response to MarreFitbit

‎04-26-2023 21:49

Many thanks for your help. 😀--
*Suzanne Cheney*
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