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Versa won't charge

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I replaced my old Fitbit with a versa but after 3 months it wouldn't charge. Customer support requires a Twitter account and there's no way I'm signing up for that.

Are there any fixes or have I just wasted my money. 

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4 REPLIES 4

Reach out to customer support. Their phone number is (877)623-4997, if you're in the USA. The phone number to call from the UK is: 0800 069 8505. Currently phone support seems to be weekdays only. If you're not in the USA or if you prefer an online chat or email, then click for contact options

Stepping in the U.S.A. since September 2013. Android 14

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Hi

my fit bit versa is not charging. Need help. I tried with different outlets. What shall I do?

Seemi

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Hi

my versa just died. Does not charge at all. I tried different outlets. So unhappy with this. 
I am so use to my versa. I hope the support team can replace this. 
Nargis

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Hi @Seemi  have you contacted customer support? They should be able to assist you.

Stepping in the U.S.A. since September 2013. Android 14

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