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Versa won't charge

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‎09-12-2020 17:38 - last edited on ‎09-13-2020 13:18 by Fitbit Moderator

‎09-12-2020 17:38 - last edited on ‎09-13-2020 13:18 by Fitbit Moderator

My fitbit versa will not charge, ive tried everything, nothing worked so i have ordered a new charger hope that is the problem.. If thats not the problem then i dont know what else to do... Help!

 

Moderator Edit: Clarified subject

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‎09-13-2020 13:29

‎09-13-2020 13:29

Hi @Nern114. Welcome to the Community Forums.

 

Thanks for the details provided, as well for your efforts while trying to get your watch working again. I understand where you're coming from since this isn't the expected behavior of your Versa. While you mentioned to have tried everything, please make sure to exhaust the troubleshooting steps from this help article. If the issue persists, please don't hesitate to keep me posted.

 

I'll be around if you have another question.

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