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Versa won’t charge

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‎01-22-2021 09:58

‎01-22-2021 09:58

Hi, 

can anyone help? I have had my versa just over a year and it has been working perfectly fine until yesterday. It completely died on me so went to charge it and it won’t charge, I’ve tried changing USB’s, chargers and cleaning it and still nothing. 

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‎01-22-2021 15:17 - edited ‎01-10-2024 11:57

‎01-22-2021 15:17 - edited ‎01-10-2024 11:57

Hi there @SunsetRunner, welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa before reaching out. 

I've seen you contacted our Support Team after posting here regarding this issue. Please keep a lookout in your inbox to the email address associated with this Fitbit account. Someone will be in contact with you soon! 

Have a nice day! 

Maria | Community Moderator, Fitbit


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